AI-POWERED RECEPTIONIST SERVICE
Never Miss Another Call — 24/7 AI Receptionist for Your Business
Your calls answered 24/7, every caller greeted professionally, every message delivered instantly. Authentic Journey's AI receptionist works while you sleep so you never lose a lead again.
About Us
Built for Busy Professionals Who Can't Afford to Miss a Call
Authentic Journey was founded on one simple truth — every missed call is a missed opportunity. We built a done-for-you AI receptionist service so that small business owners, insurance professionals, and entrepreneurs can focus on their work while we handle every call, 24/7. Based in Ajax, Ontario, we serve regulated industries across Canada with full PIPEDA and RIBO compliance built in.
Services
Solo Plan — $149/month
Price: $149/month
Setup fee: $99 one-time setup fee (non-refundable)
Features:
1 dedicated business line
24/7 AI call answering
Message taking & email notifications
Call recording & transcription
PIPEDA-compliant data handling
14-day money-back guarantee on monthly fee
Professional Plan — $349/month ⭐ Most Popular
Price: $349/month
Setup fee: $149 one-time setup fee (non-refundable)
Features:
1 dedicated business line
Everything in Solo, plus:
Full lead qualification
Appointment booking & calendar integration
CRM integration
PIPEDA-compliant data handling
14-day money-back guarantee on monthly fee
Team Plan — $749/month + $349 setup
Price: $749/month
Setup fee: $349 one-time setup fee (non-refundable)
Features:
Up to 3 dedicated business lines
Everything in Professional, plus:
End-to-end team automation
Multi-agent call routing
PIPEDA-compliant data handling
No money-back guarantee
Pricing Notes:
Setup fees are non-refundable upon payment, regardless of plan or activation status. A 14-day money-back guarantee applies to the first monthly fee only for Solo and Professional plans. Team and Enterprise plans are not subject to any money-back guarantee. Usage charges (AI minutes, SMS, and phone number rental) are billed separately based on actual use and are not included in monthly plan pricing. All prices are in Canadian dollars (CAD). Applicable GST/HST will be added.
Need more than 3 agent lines, high call volume, or replacing existing staff with AI? Our Enterprise plan is built for you — custom pricing based on your team size, call volume, and deployment scope. Contact us to discuss.
MEET THE FOUNDER
Allistair Joseph
Founder & CEO
Allistair founded Authentic Journey after recognizing that missed calls cost small businesses real revenue every day. He built a done-for-you AI receptionist platform specifically for regulated industries — so insurance professionals, logistics companies, and service businesses across Canada never miss another opportunity.
Contact Authentic Journey
FAQS
What makes Authentic Journey different from other answering services?
Most answering services use human operators on a schedule. Authentic Journey uses AI, which means your calls are answered instantly, 24 hours a day, 7 days week, with zero hold time. Every call is recorded, transcribed, and delivered to you. And for regulated industries like insurance, our platform is built with PIPEDA compliance and RIBO/FSRA requirements already built in.
How quickly can I get set up?
Most clients are live within 5 to 14 business days of signing. We handle the entire setup- AI training, phone number provisioning, script configuration, and compliance documentation. You provide your business information, and we do the rest.
Do you work with insurance professionals?
Yes- insurance is one of our core markets. Every insurance client receives a dedicated compliance addendum covering RIBO and FSRA requirements, a mandatory AI disclosure script on every call, and optional 7-year call record retention to meet regulatory standards. Your licence is protected from day one.
